Company privacy policy
Welcome to Nouri. Your trust means everything to us. When you share personal information—especially about your child's health—you're doing so thoughtfully. We want to be just as careful in how we handle that information. This Privacy Notice explains what data we collect, how we use it, who we may share it with, and what choices you have. We are committed to keeping your data private, secure, and used only to improve your experience.
What Information We Collect and Why
When you use Nouri, whether you're visiting our site, filling out forms, or using our services, we collect:
Personal Details Your name, email address, and other contact info you choose to share. This helps us send you personalized care, respond to questions, and keep you updated.
Health Information Because Nouri supports child nutrition and obesity care, we may collect your child's age, health history, preferences, allergies, and related details through our tools. We treat this information with the highest sensitivity and confidentiality.
Technical and Usage Data To improve our services, we collect your IP address, browser type, time on site, and how you interact with content. We use cookies and similar technologies, described below.
How We Use Your Information
We use your data to: Deliver personalized care and recommendations. Respond to questions or support requests. Improve site functionality and user experience. Understand what services are most useful to families. Send occasional updates or resources (if you opt in). Comply with laws and maintain platform security. We use your information only for the purposes it was provided. Your health data will never be used for unrelated marketing.
Cookies and Tracking Technologies
We use cookies to: Remember preferences. Understand site usage. Improve content. Measure marketing effectiveness. Show more relevant content. You can adjust your browser settings or use our Cookie Settings to control cookie usage. Some cookies are necessary for site function. We use trusted tools like Google Analytics and Hotjar to understand usage. These services do not receive your name, health data, or contact info.
Third-Party Sharing and Service Providers
We never sell your personal data. We may share limited data with trusted providers who help us operate the site, communicate, or analyze behavior. They only access what they need and are bound by confidentiality obligations.
Marketing and Communication
If you sign up, we may email you with tips, updates, or offers. You can unsubscribe anytime by clicking the link in any email or emailing us at info@heynouri.com.
Your Rights and Choices (U.S. Only)
Nouri is available only in the United States. Under U.S. laws like CCPA, you can: Request your data. Ask for corrections or deletions. Know who data is shared with. Opt out of data use for targeted ads. To make a request, email us at info@heynouri.com. We'll respond within required timelines.
Data Security
We use modern security practices including encryption, access controls, secure storage, and system monitoring. While no system is perfectly secure, we take every step to protect your data.
Children's Privacy
Nouri is for parents and caregivers, not children. We don't knowingly collect personal data from anyone under 13. If we learn we have, we will delete it promptly.
Updates to This Privacy Notice
We may update this policy as laws or services change. Significant changes will be communicated via the site or email.
Contact Us
Have questions? We're here. 📩 Email: info@heynouri.com. Privacy is part of care. We take both seriously.